Anita's Interiors FAQ

We specialize in high-quality, stylish home furniture and decor, including living room furniture, bedroom furniture, lighting, rugs, wall art, and home decor items. Our collection is designed to enhance your home with elegance, functionality, and comfort. Browse our full catalog on our Shop page.

Placing an order is simple! Just follow these steps: Browse our product categories or use the search bar to find what you're looking for. Add your desired items to the cart by selecting the quantity and any customization options. When you're ready, click on the cart icon and proceed to checkout. Enter your shipping and billing details. Review your order and click “Place Order” to complete the purchase. You'll receive an email with the invoice including delivery costs, if applicable. Review the invoice and process the relevant payments. Once we've received payment, you'll receive an email confirmation with your order details.

We process orders quickly to get your items to you as soon as possible. If you need to make a change or cancel your order, please contact us immediately at showroom@anitasinteriors.com. If your order hasn’t been shipped yet, we will do our best to accommodate your request.

At Anita’s Interiors, we offer customization options on select items (e.g., furniture, upholstery, or scatter cushions). If you're interested in a custom order, please contact us at showroom@anitasinteriors.com to inquire about available options.

If you have any questions, concerns, or need assistance, feel free to contact our customer service team: Email: showroom@anitasinteriors.co.za Phone: 011 455 2076 Live Chat: Available during business hours via the chat icon on our website We’re here to help and will get back to you as quickly as possible.

We accept the following payment methods for your convenience: EFT (Electronic Funds Transfer) Credit and Debit Cards (Visa, MasterCard, American Express) Apple Pay and Google Pay (In-store purchases only) Lay-By (In-store purchases only) Gift Cards (In-store purchases only)

Yes, we offer gift cards that can be used to shop on our website. Gift cards can be purchased directly on our website and delivered via email to the recipient. For more details, visit our Gift Cards page.

We offer standard shipping on orders within South Africa. Shipping costs will be calculated at checkout. For more details, visit our Shipping Policy page.

Once your order is placed, you will receive a confirmation email with your purchased order. You can use that email to follow up on the whereabouts of your shipment.

Delivery times depend on the purchased items: Standard Shipping for in stock items: 3-7 business days Standard Shipping for made to order items: 4-6 weeks International orders will depend on the destination.

To return an item, simply follow these steps: Contact our customer service team at showroom@anitasinteriors.co.za with your order number and the item(s) you wish to return. We will send you a Return Authorization Number and instructions on how to send your item(s) back. You will be responsible for the return shipping costs unless the item is damaged or defective. Once we receive your return, we will process your refund or exchange.

We want you to be completely satisfied with your purchase! If for any reason you are not happy with your order, you can return it within 14 days from the delivery date. The item must be unused and in its original packaging. For more details, please review our Returns and Exchanges policy.

We're so sorry your item arrived damaged. Please contact us as soon as possible at showroom@anitasinteriors.com with: Your order number A photo of the damaged item A brief description of the issue We will assist you with a replacement or refund and cover any return shipping costs if the damage occurred during shipping.